A covered claim got denied
Your insurer rejected care you thought was covered and left you the full bill — sometimes because a pre-authorization was missing, sometimes because a covered service was wrongly called uncovered. Often it can be reversed.
Early access — now open
You deserve a fair go.
Fair Go automatically monitors your medical bills and insurance payments, catching the billing errors — found in more than 40% of bills — that quietly cost you money and coverage. Then it shows you how to make it right.
Free audit
Encrypted in transit and at rest
PII redacted before storage
What we catch
You don't have to know something's wrong.
Medical bills are confusing on purpose. Here are the kinds of mistakes we flag in seconds — the ones most people never catch.
A surprise out-of-network bill
You went to an in-network facility, but one provider — the anesthesiologist, the lab, the radiologist — wasn't, and you were charged as if you'd chosen them.
A huge out-of-network ambulance bill
Ambulances are routinely billed as out-of-network, even when you had no say in which one showed up. The result is a shocking bill — and you may have protections that limit what you actually owe.
A free visit turned into a charge
A preventive screening or wellness checkup that should cost you $0 was billed as something it wasn't, moving it under your deductible and onto your bill.
You got a huge hospital bill — is it right?
Hospital bills are long, dense, and error-prone. We check for the same service charged twice, charges for care you never received, and inflated quantities quietly driving up the total.
Your copay or deductible is wrong
The insurer applies your deductible when it shouldn't, or charges a copay or coinsurance higher than your plan allows. Your plan says one thing; the statement says another.
The bill blew past the estimate
The final amount came in far above the good-faith estimate you were quoted — a gap you're often entitled to dispute.
You already paid — then got billed again
You paid the share your plan said you owed — then a second bill showed up for the balance the insurer was supposed to cover. That's often balance billing you can push back on.
Not sure if your bill has one of these? That's exactly what the free audit is for.
Your data
Built with your privacy in mind.
It is legitimate to question a medical bill and ask for clarification before you pay. We make that easier — and we handle your documents carefully while you do it.
Encrypted end to end
Your files are encrypted in transit and at rest. We don't leave them sitting in the open.
Personal details redacted
Before your file is stored, we remove your name, member number, and other personal identifiers.
You stay in control
Delete your data at any time. It's yours, not ours.
Security and controls are modeled on HIPAA principles. If something looks unusual, a human reviewer may be involved. Anonymized documents may be used to improve the product.
Asking your insurer or provider to explain a charge is your right as a consumer.
Why we built this
One preventive procedure. Four bills. Three errors.
I had a routine preventive colonoscopy that was supposed to cost me nothing. Then the bills started showing up — one from the provider, one from the lab, one from a doctor I never met, and one from my insurance explaining a charge I shouldn't have owed.
I spent weeks on calls and voicemails and follow-up letters. Along the way I found three separate mistakes: a pre-authorization that was never attached correctly, a billing code that didn't match the service, and a claim the insurer had misprocessed. Once it was all sorted out, I got hundreds of dollars back.
That shouldn't take weeks of fighting. You shouldn't have to become a medical billing expert to avoid paying for other people's mistakes. This is exactly the kind of problem software should help solve.
Be first in.
We're almost ready. Join the early-access list and we'll reach out when it's your turn.
Prefer email? Reach us at contact@myfairgo.com.